Terms & Conditions

Terms and Conditions

Last Updated: 09-September-2024

Welcome to R&B SOUQ (referred to as "we," "us," "our," or "the Company"). By accessing or using our website, www.rbsouq.com (the "Site"), and purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using the Site.

1. General Information

1.1 R&B SOUQ is an online marketplace offering a variety of beauty and personal care products, including but not limited to cosmetics, skincare products, fragrances, and other related items.
1.2 All products sold on our website are sourced from third-party manufacturers and suppliers. We do not manufacture any of the products listed for sale.
1.3 By purchasing products from R&B SOUQ, you acknowledge that we are acting as a reseller and do not hold liability for any manufacturing defects, formulation issues, or claims related to the products’ performance or safety.

2. Use of the Website

2.1 By accessing our Site, you confirm that you are at least 18 years old or have parental consent to use the website.
2.2 You agree to use the Site only for lawful purposes and in compliance with these Terms and Conditions.
2.3 We reserve the right to restrict access to or terminate the accounts of users who violate these Terms and Conditions.

3. Product Descriptions and Availability

3.1 We strive to ensure that all products listed on the Site are accurately described and available for purchase. However, we do not warrant the accuracy of product descriptions, colors, or other content on the Site.
3.2 Product availability is subject to change without notice, and we reserve the right to modify or discontinue any product at any time.

4. Pricing and Payment

4.1 All prices listed on the Site are in [currency] and are subject to change without notice.
4.2 You agree to pay all charges applicable to your order, including shipping fees, taxes, and any other applicable costs.
4.3 Payment must be made at the time of purchase via the available payment methods listed on the Site.

5. Returns and Refunds

5.1 We offer returns and refunds for eligible products as per our Return Policy. Please review the Return Policy available on the Site for full details.
5.2 Products that have been opened, used, or tampered with are not eligible for return unless the product is defective upon receipt.
5.3 Refunds will be issued in accordance with our Return Policy. Shipping and handling charges are non-refundable unless a product is found to be defective or incorrectly delivered.

6. Limitation of Liability

6.1 As we do not manufacture the products, R&B SOUQ shall not be held liable for any defects, allergic reactions, damages, or losses resulting from the use of the products purchased from our Site.
6.2 It is the buyer’s responsibility to read the ingredient list, follow product instructions, and consult a healthcare professional if necessary, before using any products.
6.3 We disclaim all warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose with respect to the products sold on this Site.

7. Third-Party Links

7.1 The Site may contain links to third-party websites or services. These links are provided for your convenience and do not constitute an endorsement by R&B SOUQ. We are not responsible for the content or practices of third-party sites.
7.2 You acknowledge and agree that your access and use of third-party websites are at your own risk and subject to their respective terms and conditions.

8. Indemnification

You agree to indemnify, defend, and hold harmless R&B SOUQ, its officers, directors, employees, and agents, from any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or related to your use of the Site, your purchase or use of the products, or any breach of these Terms and Conditions.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Lahore, Pakistan, without regard to its conflict of law principles. Any legal disputes arising under these Terms and Conditions will be resolved in the courts of Lahore.

10. Changes to Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the Site will constitute acceptance of those changes.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

R&B SOUQ
Email: info@rbsouq.com
Website: www.rbsouq.com